products

Voice biometry

Our biometric solution for authentic voice to customers (Voice ID and Voice Chat) on all channels. Our advanced technology compares the user's voice with a base of already identified scammers, in addition to mapping suspicious behavior. All this is done with high precision and in just a few seconds of processing in channels such as WhatsApp, applications, IVR and web links.

The Next Frontier in Authentication and Identity Verification

Voice Biometry

We have two types of Biometry

Active Biometry

Customer Authentication Dependent Text/Single Phrase Independent Text/Free Online Conversation 1:1 Comparison Registration with Customer Interaction

Biometría Pasiva

Fraud detection system Standalone text/Free conversation Offline Comparison 1:1/1:N Registration without customer interaction

Implementation

Your protected company in 3 steps: During an audio or call, our artificial intelligence algorithms analyze the characteristics of the voice and generate a hash that is stored as the individual's voice fingerprint. The algorithms compare the user's voice with the database of already identified fraudsters and also work to identify new fraudsters. If there is any evidence of fraud, the operations are immediately alerted

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Success stories

telecommunications
65%
Predicting fiber network failures
AI model for fault prediction optimizing call center load and on-site service crews.


Colombia and Peru
Energy
150%
Improved energy projection
150% increase in the assertiveness of the energy demand projection, with a margin of error of only 2.2%.

Argentine
banking
19%
Hyper personalization of campaigns
Clustering model with AI for the profitability of the client portfolio


Argentina, Chile, Colombia, Peru