services

Take your business to the next level with our specialized consulting services.

We work closely with our clients to understand their unique needs and provide tailored solutions to drive growth and profits

our services

Transform your business with our specialized consulting services.

We work closely with our customers to understand their unique needs and provide customized solutions that drive growth and profitability.

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CLIENTS WE WORK WITH

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Biwares

Competitive Advantages

Hyperpersonalization

We understand that each customer is unique, so we offer customized solutions adapted to their specific needs and challenges. Our approach focuses on creating strategies that optimize processes and maximize return on investment, aligning each solution with the particular objectives of each client.

Knowledge of the business

We know our clients' businesses well, allowing us to anticipate challenges and offer strategic solutions. Our proposals are technical and are focused on improving business performance.

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"At Biwares, we found the partner we were looking for. Together with them, we developed a solid PCM solution tailored to our business model and ERP. Additionally, we highlight their flexibility and high level of commitment and advice."

Mauricio Campos Merino

Planning and Management Control Office

products

Chatbot

Our generative Chatbot based on advanced language models such as GPT, Gemini, and Llama, offers a flexible and secure solution for automating conversations and improving interaction with your customers. Whether cloud-based or on-premises, this dynamic virtual assistant adapts to your operational workflows by managing available knowledge and managing responses according to your business culture. It also ensures corporate compliance and quality principles in every response.

products

Voice of the customer

Through the analysis of all your digital channels, this AI-native solution organizes all the interactions of your customers to detect their sentiments. Voice of the Customer will allow you to visualize information in real-time to make decisions and enhance your customer service.

products

Voice biometry

Our voice biometrics solution authenticates customers (Voice ID and Voice Chat) across all channels. Our advanced technology compares the user's voice with a database of already identified fraudsters in addition to mapping suspicious behaviors. It works with ultra precision and in just a few seconds of processing on channels like WhatsApp, Applications, IVR, and web links.

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Let's start your business’ transformation

Our global presence ensures we are always close to your business