business Consulting, Powered by Tech
Transforming organizations with
Management consulting
Over 20 years of experience working with large companies at a global level, made up of a team of specialized professionals and operations in 7 countries, we offer services of consulting and technology aimed at improving organizational performance and increased profitability.
CLIENTS WE WORK WITH
NUMBERS
Transforming companies worldwide since 2004
20
800+
7
65+
250+
200+
our services
Transform your business with our specialized consulting services.
We work closely with our customers to understand their unique needs and provide customized solutions that drive growth and profitability.
Our Team,
Our Culture
At Biwares, we deeply believe in a culture of innovation and collaboration. Each project is an opportunity to create impactful solutions, where quality, commitment and knowledge are combined with experience and creativity. Our team is dedicated to fostering long-term relationships based on trust, transparency and measurable success.
Diego served as CEO of BNP Paribas IP. He has extensive experience in investment banking and financial modernization consulting.
We are hiring!
Mauricio Campos Merino
Planning and Management Control Office
Chatbot
Our generative Chatbot based on advanced language models such as GPT, Gemini, and Llama, offers a flexible and secure solution for automating conversations and improving interaction with your customers. Whether cloud-based or on-premises, this dynamic virtual assistant adapts to your operational workflows by managing available knowledge and managing responses according to your business culture. It also ensures corporate compliance and quality principles in every response.
Voice of the customer
Through the analysis of all your digital channels, this AI-native solution organizes all the interactions of your customers to detect their sentiments. Voice of the Customer will allow you to visualize information in real-time to make decisions and enhance your customer service.
Voice biometry
Our voice biometrics solution authenticates customers (Voice ID and Voice Chat) across all channels. Our advanced technology compares the user's voice with a database of already identified fraudsters in addition to mapping suspicious behaviors. It works with ultra precision and in just a few seconds of processing on channels like WhatsApp, Applications, IVR, and web links.
Success stories
Fiber Network Failure Prediction
AI model for failure prediction that optimize call center loads and on-site service crews.
Colombia and Peru
Improvement in energy projection
150% increase in the accuracy of energy demand projection, with a margin of error of 2.2%
Argentina
Hyper personalization of campaigns
AI-based clustering model for customer portfolio profitability.
Argentina, Chile, Colombia, Peru
Let's start your business’ transformation
Our global presence ensures we are always close to your business